The Attitude Adjuster
A Winning Attitude – “This is the best workshop I’ve ever attended in my 30 years of working experience” – Phill Hart
People often say that they can’t complain about the customer service in SA – because there isn’t any.
Who’s killing your business?!
Guarantee: This workshop will change your life and business for the better!
There is only one boss, and whether a person shines shoes for a living or heads up the biggest corporation in the world, the boss remains the same. It is the customer!
The customer is the person who pays everyone’s salary and who decides whether a business is going to succeed or fail. In fact, the customer can fire everybody in the company from the chairman (CEO) on down, and he can do it simply by spending his/her money somewhere else.
Style of workshop:
Style of workshop:
In the workshop we make use of slideshows, music and other media to make it an unforgettable experience. No note books needed. Each delegate will receive quick reference Pocket Notes© to carry with them to help them to change everyday bit by bit to get into the habit of delivering excellent customer service.
Duration of Workshops:
3:30 hour workshop: 8:00—11:30 or 13:00—16:30
(It can be presented in-house or individuals can attend a workshop at a venue of our choice. For your convenience in-house workshops can also run after hours. The model can adapt to your circumstances and needs)
R650 per person
2 people = R600 per person
3 or more people = R550 per person
Wilhelm Lombard is a qualified (MPhill PPL) Personal & Professional Leadership Practitioner / Coach. With more than 20 years experience, Wilhelm has the incredible ability to unlock the potential in people. He motivates people to develop new habits to enhance their own life to the benefit of the company. Just imagine what it will do to your company if all your staff have the ability to satisfy the needs of customers in such a way that they will keep coming back. By providing the right tools, Wilhelm can help your company to deliver excellent service that will sustain continuous business in future.
E-mail the names of the people that you would like to send to become star performers in your business to: Contact us
Next workshop dates: